How a hotel doctor visit works
Message us on WhatsApp or call with your hotel name and room number. We confirm the arrival time, the doctor travels to you and the examination takes place in your room.
- Available 24 hours a day, 7 days a week, including holidays
- Typical arrival 30–45 minutes in central districts, depending on traffic
- Doctors who speak English; other languages can be arranged on request
- Examination, symptomatic treatment and referral to hospital when needed
Common reasons travellers call us
Most visits are for problems that are uncomfortable but not life-threatening: high fever, stomach upset and food poisoning symptoms, dehydration, ear and throat infections, minor injuries, allergic reactions and flare-ups of a known condition.
Which areas we cover
We visit hotels across Istanbul, including Sultanahmet and the Old City, Taksim, Beyoğlu and Galata, Şişli and Nişantaşı, Levent and Maslak, the Asian side (Kadıköy, Üsküdar, Ataşehir) and airport-area hotels near IST and SAW.
Travel insurance paperwork
After the visit you receive an itemised invoice and a medical report written in English by the examining doctor. These are the documents most travel insurers ask for when you file a reimbursement claim.
If your insurer offers direct billing, send us your policy number on WhatsApp before the visit and we will tell you whether it can be arranged.
